At HiFi Treasure, we aim to provide high-quality products and a smooth shopping experience. If you are not satisfied with your purchase, please review our return and refund guidelines below.
Returns
- Returns are accepted within 7 days of delivery.
- Products must be unused, undamaged, and in original packaging with all tags, manuals, and accessories.
- Items showing signs of use, physical damage, or missing parts will not be eligible for return.
- Certain items such as clearance products, customized items, or hygiene-related products are non-returnable.
Return Process
- Email us at kichuu53@gmail.com with your order number and reason.
- Our team will verify and provide return instructions.
- Ship the product securely to the provided address.
Refunds
- Refunds are processed only after inspection.
- Refunds will be credited to the original payment method.
- Processing time: 5–10 business days.
- Shipping charges are non-refundable unless the return is due to our error.
Damaged or Wrong Products
If you receive a damaged or incorrect item:
- Inform us within 48 hours of delivery
- Share photos/videos as proof
- We will provide replacement or full refund
Exchanges
Exchanges are subject to stock availability.